Player Wellbeing

Responsible Gaming at sixes6

Gaming should always be a source of entertainment, never a source of stress or hardship. sixes6 is committed to providing a safe environment where every player in Bangladesh can enjoy their experience within healthy limits.

SSL-Secured Platform
Self-Exclusion Available
Deposit Limit Controls
24/7 Support
18+ Only

Our Commitment to You

At sixes6, we believe that gaming done right is about fun, entertainment, and the thrill of competition — not about chasing losses or escaping life's pressures. As Bangladesh's trusted online gaming destination, we take our responsibility to every player seriously, and we have built a range of tools and resources to help you stay in control of your play.

Responsible gaming is not an afterthought at sixes6 — it is embedded into how we operate. From the moment you register your account, you have access to features that let you set your own limits, take breaks, and reach out for help if needed. Our support team is available around the clock, and no request for assistance related to responsible gaming is ever treated as anything less than our highest priority.

If you ever feel that gambling is no longer enjoyable, or that it is taking up more time and money than you planned, we urge you to act early. The tools and contacts on this page are here for exactly that situation. You are never alone when you play at sixes6.

18+ONLY

Strict 18+ Age Requirement

The sixes6 Platform is strictly for adults aged 18 years and above. We enforce this requirement through mandatory identity verification during registration. Any account found to belong to a person under the age of 18 will be suspended immediately, all funds frozen, and the matter referred for review in accordance with our Terms & Conditions. If you are under 18, please do not attempt to register.

If a child has accessed this site: Contact our support team immediately at [email protected]. We will investigate and take action within 24 hours.
Responsible Gaming Tools

sixes6 gives every player direct access to these protective features — all available from your account settings or by contacting support.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your sixes6 account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately when reduced and require a 7-day cooling-off period when increased — protecting you from impulsive decisions.

Session Time Limits

Decide in advance how long each gaming session should last. sixes6 will notify you when your chosen session time is approaching and will log you out automatically when it expires. This simple tool helps you avoid losing track of time during extended play sessions.

Time-Out / Cooling-Off

Take a short break from gaming by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is suspended and you will not be able to log in, deposit, or place bets. This is ideal if you feel you need a brief pause without committing to full self-exclusion.

Self-Exclusion

If you need a longer break, sixes6 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. Once self-exclusion is activated, your account is fully closed to play, and sixes6 will make every reasonable effort to prevent you from opening a new account during that period. Contact our support team to activate self-exclusion immediately.

Loss Limits

Set a maximum amount you are willing to lose over a defined period — daily, weekly, or monthly. When your losses reach that threshold, sixes6 will automatically restrict further wagering until the period resets. Loss limits are one of the most effective tools for keeping your gaming spend within your personal budget.

Reality Checks

Enable periodic reality check notifications that appear on screen during your session, showing how long you have been playing and a summary of your current session wins and losses. These gentle reminders help you stay aware of your activity and make informed decisions about whether to continue playing.

How to Activate Your Limits

Setting responsible gaming controls on your sixes6 account takes less than two minutes. Here is how.

01
Log In to Your Account

Access your sixes6 account using your registered mobile number and password. All responsible gaming settings are accessible from your personal account dashboard.

02
Go to Account Settings

Navigate to the "Responsible Gaming" or "Player Safety" section within your account settings menu. This section contains all available limit and exclusion tools in one place.

03
Select and Set Your Limit

Choose the type of limit you wish to set — deposit, loss, session time, or time-out — and enter your preferred value or duration. Changes that reduce your limits take effect immediately.

04
Contact Support if Needed

If you cannot access your account settings or wish to activate self-exclusion immediately, contact our 24/7 support team via live chat or email at [email protected] and we will act on your request within minutes.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. Understanding the warning signs is the first and most important step toward getting help. If any of the following apply to you — or to someone you know — we encourage you to reach out to our support team or contact a professional helpline immediately.

The key difference between recreational gambling and problem gambling is control. Recreational players gamble within limits they have set in advance and accept losses as the cost of entertainment. Problem gambling is characterised by an inability to stop, even when the consequences are becoming clear.

Remember: seeking help is a sign of strength, not weakness. sixes6 is here to support you, and we will never judge you for reaching out.

Gambling with money intended for essential expenses such as rent, food, or utility bills in Dhaka, Chittagong, or elsewhere in Bangladesh.

Chasing losses — continuing to gamble after losing in an attempt to win back money already lost.

Feeling irritable, anxious, or restless when not gambling or when attempting to cut down on play.

Lying to family members or friends about the amount of time or money spent on gambling.

Borrowing money or selling personal belongings in order to fund gambling activity.

Neglecting work, studies, relationships, or family responsibilities because of time spent gambling.

Unsuccessful repeated attempts to reduce or stop gambling despite genuinely wanting to do so.

Gambling to escape stress, depression, loneliness, or other emotional difficulties rather than for entertainment.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, we recommend speaking with our support team or contacting a professional gambling helpline.

1
Have you ever spent more money gambling than you originally planned to spend in a single session?
2
Have you ever gambled to recover money you had previously lost, rather than for entertainment?
3
Has your gambling spending increased over time — are you wagering larger amounts now than you were six months ago?
4
Have you ever hidden your gambling activity or the amount you spend from family or friends?
5
Do you find yourself thinking about gambling frequently when you are not actively playing?
6
Has gambling ever caused you stress, anxiety, arguments, or financial difficulties?
7
Have you tried to stop or reduce your gambling and found it difficult or impossible to do so?
Concerned about your answers? You do not have to handle this alone. Contact the sixes6 support team 24/7 via live chat or at [email protected] to activate a time-out or self-exclusion immediately.
Tips for Safer Play

Follow these guidelines to keep your sixes6 experience enjoyable, sustainable, and within your personal limits.

Set a Budget Before You Play

Decide on a specific amount in Bangladeshi Taka (৳) that you are comfortable losing before you start any session. Treat this as the cost of entertainment, just like buying a cinema ticket or dining out. Never increase your budget mid-session because you are losing.

Use a Timer

Set a timer on your phone before you begin playing and stop when it goes off. Time passes quickly during gaming sessions — having an external reminder ensures you keep sessions to a length you have planned in advance, rather than playing longer than intended.

Take Regular Breaks

Step away from the screen periodically during longer sessions. Use breaks to reassess your session balance and decide whether you want to continue. This prevents fatigue-driven decisions and keeps your judgment sharp throughout the session.

Never Chase Losses

Losses are a normal part of gaming. The temptation to keep playing in order to "win it all back" is one of the most common paths into problem gambling. If you have reached your planned loss limit for the session, stop — regardless of how close you feel to turning things around.

Play for Fun, Not Profit

Approach every sixes6 session as entertainment, not as a way to earn income. The house edge means that over the long run, the odds favour the Platform. Players who enjoy gaming the most are those who treat winnings as a pleasant bonus rather than an expected outcome.

Talk to Someone You Trust

If you are concerned about your own or a family member's gambling habits, talking openly to a trusted friend, partner, or family member is a powerful first step. You do not need to face this alone — and you do not need to wait until things feel out of control before reaching out.

Player Verification & KYC

Know Your Customer (KYC) verification is a core part of responsible gaming at sixes6. Before processing your first withdrawal — and in some cases before account activation — we require players to submit identity documents to confirm that they are who they say they are and that they meet the 18+ age requirement.

Accepted verification documents include your National Identity Card (NID), passport, or driving licence. You may also be asked to provide proof of address and proof of ownership of your payment method (such as your bKash or Nagad account details). This process protects both you and the integrity of the Platform.

KYC data is handled with the highest level of security and confidentiality. Your documents are never shared with third parties except where required by law or for the direct purpose of identity verification. For full details, please review our Privacy Policy.

Protecting Minors

sixes6 takes the protection of minors extremely seriously. In addition to our own age verification procedures, we strongly encourage parents and guardians in Bangladesh to take the following steps to prevent underage access to online gambling platforms:

  • Use parental control software on shared devices and home internet connections to block access to gambling websites.
  • Never share your sixes6 login credentials with children or younger family members.
  • Keep your payment method details (bKash PIN, Nagad PIN, bank passwords) private and secure.
  • Educate children about the risks associated with online gambling, including financial loss and addiction.
  • If you discover that a minor has accessed a gambling site, contact the platform's support team immediately and report the incident.
Suspect underage play? Contact [email protected] immediately. We will investigate all reports within 24 hours and take appropriate action, including permanent account closure where necessary.
Get Help Now

If gambling is causing you or someone close to you distress, financial hardship, or relationship problems, please reach out. Help is available right now.

sixes6 Support — Available 24/7

Our responsible gaming support specialists are available at all times to help you activate any protective tool, initiate self-exclusion, or simply talk through your concerns without judgment. All responsible gaming requests are treated as our highest priority and are acted upon immediately.

Email Support[email protected] — responds within 2–5 minutes
Live ChatAvailable 24/7 directly on the sixes6 Platform
Response TimeAverage 2–5 minutes for live chat; within 2 hours for email
Language SupportEnglish and Bengali — all times in BST (UTC+6)

To activate self-exclusion immediately, contact support via live chat and state: "I would like to self-exclude my account." No further information is required — we will process your request on the spot.

Play Smart. Play Safe. Play at sixes6.

Responsible gaming is at the heart of everything sixes6 does. When you play within your limits, gaming stays fun. Explore our full range of games and betting markets — and remember, our support team is always here if you need us.

18+ only. SSL-secured platform. sixes6 supports responsible gaming. Play within your means.